Terms and conditions

Delivery and Payment Terms

Delivery Methods

• Nova Poshta delivery
• Transport company
• Self-pickup

Payment Methods

• Cash on delivery via Nova Poshta. Minimum order amount - UAH 500.
• Payment by bank details. Minimum order amount - UAH 500.

Warranty

In the event of a warranty claim, the manufacturer undertakes to replace the defective part or product with a new one or issue a refund. Repairs and replacements are carried out at the manufacturer's expense, except in cases where the warranty does not apply to the product.

The warranty repair period is up to 21 business days. The period begins from the moment the customer sends the product to the manufacturer's address.

Warranty repairs apply only to product damage caused by the manufacturer and are provided only if the customer has a warranty card and proof of purchase.

If the warranty card with a hologram is missing, or if an expert concludes that the product was used improperly, the manufacturer has the right to refuse warranty service.

The warranty does not cover:

• products damaged due to improper transportation, storage, or use, as well as products with mechanical, chemical, and/or thermal damage;
• products showing signs of exposure to liquids or foreign objects;
• products that have been used for purposes other than their intended use.

In the event of a warranty claim, please contact our support service at +38 (067) 520-44-48.